From a4f64a73cbcda490c2c2ef1325b7a1d379782a28 Mon Sep 17 00:00:00 2001 From: vishnukvmd Date: Thu, 6 Mar 2025 12:39:24 +0530 Subject: [PATCH] [docs] Update --- docs/docs/photos/faq/security-and-privacy.md | 15 +++++++++------ 1 file changed, 9 insertions(+), 6 deletions(-) diff --git a/docs/docs/photos/faq/security-and-privacy.md b/docs/docs/photos/faq/security-and-privacy.md index 240ded8d70..6f40ab043f 100644 --- a/docs/docs/photos/faq/security-and-privacy.md +++ b/docs/docs/photos/faq/security-and-privacy.md @@ -58,14 +58,17 @@ in the unlikely event of a server breach, your data remains protected. ## Account Security -### What happens if I forget my password? +### What happens if I forget my password? {#account-recovery} -You can reset your password using your recovery key that was provided to you -during account creation. Please store this key securely, as it's your lifeline -if you forget your password. +If you are logged into Ente on any of your existing devices, you can use that +device to reset your password and use your new password to log in. -If you lose both your password and recovery key, we cannot recover your account -or data due to our end-to-end encrypted architecture. +If you are logged out of Ente on all your devices, you can reset your password +using your recovery key that was provided to you during account creation. + +If you are logged out of Ente on all your devices and you have lost both your +password and recovery key, we cannot recover your account or data due to our +end-to-end encrypted architecture. If you wish to delete your account in such scenarios, please reach out to support@ente.io and we will help you out.