From fd4026f27af5c688ac9e80bb3127068702f68ff9 Mon Sep 17 00:00:00 2001 From: vishnukvmd Date: Mon, 26 Aug 2024 21:43:25 +0530 Subject: [PATCH] [doc] Update information about lost password + recovery key --- docs/docs/photos/faq/security-and-privacy.md | 14 +++++++++----- 1 file changed, 9 insertions(+), 5 deletions(-) diff --git a/docs/docs/photos/faq/security-and-privacy.md b/docs/docs/photos/faq/security-and-privacy.md index 51839e0325..306f167483 100644 --- a/docs/docs/photos/faq/security-and-privacy.md +++ b/docs/docs/photos/faq/security-and-privacy.md @@ -57,11 +57,15 @@ in the unlikely event of a server breach, your data remains protected. ### What happens if I forget my password? -You can reset your password using your recovery key. This key is a randomly -generated string provided to you during account creation. Store it securely, as -it's your lifeline if you forget your password. If you lose both your password -and recovery key, we cannot recover your account or data due to our -zero-knowledge architecture. +You can reset your password using your recovery key that was provided to you +during account creation. Please store this key securely, as it's your lifeline +if you forget your password. + +If you lose both your password and recovery key, we cannot recover your account +or data due to our end-to-end encrypted architecture. + +If you wish to delete your account in such scenarios, please reach out to +support@ente.io and we will help you out. ### Can I change my password?