[docs] Improve send logs instructions
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@@ -5,41 +5,41 @@ description: How to report bugs and share the logs from your Ente Photos app
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# Sharing debug logs
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In some cases when you report a bug, our customer support might request you to
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share debug logs from your app to help our developers find the issue.
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In some cases when you report an issue, our customer support might request you
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to share debug logs from your app to help our developers find the issue.
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Note that the debug logs contain potentially sensitive information like the file
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names, so please feel free to not share them if you have any hesitation or want
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to keep these private. We will try to diagnose the issue even without the logs,
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the logs just make the process a bit faster and easier.
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### Mobile
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## Mobile
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To **_Report a bug_** on your mobile device, follow these steps:
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- Open settings (tap on the three horizontal lines button).
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- Tap on _Support_ from the settings.
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- Select for the option to _Report a Bug_.
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- Tap on _Report a bug_.
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- Tap on the three horizontal lines to access the settings.
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- Tap on **"Support"** from the settings.
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- Select for the option to **"Report a Bug"**.
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- Tap on **"Report a bug"** .
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## Desktop
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### Desktop
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- Click on _Help_ menu at the top of your screen, and select the _View logs_
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option.
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- Open settings (click on the three horizontal lines button located at the top
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left corner of the screen).
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- Click on _Support_. This will open your email client where you can attach
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the logs in the email and describe the issue.
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To **_Report a bug_** on the desktop app, follow these steps:
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## Web
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- Click on the three horizontal lines located in the top left corner of the
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screen to access the settings.
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- Click on **"Debug logs"** from the settings.
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- Click on **Download logs**.
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- Then Click on **"Support"**.
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- Attach the downloaded logs in the email and describe the issue.
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- Open settings (click on the three horizontal lines button located at the top
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left corner of the screen).
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- Click on _Debug Logs_ towards the bottom of settings.
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- Click on _Download logs_
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- Click on _Support_. This will open your email client where you can attach
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the logs in the email and describe the issue.
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### Web
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## Send email manually
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To **_Report a bug_** on the web, follow these steps:
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- Click on the three horizontal lines located in the top left corner of the
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screen to access the settings.
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- Click on **"Debug Logs"**
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- Click on **Download logs**
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- Click on **"Support"** from the settings.
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- Attach the downloaded logs in the email and describe the issue.
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If _Report a bug_ or _Support_ doesn't automatically open your email client, you
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can also directly send a mail to <a
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href="mailto:support@ente.io">support@ente.io</a>.
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