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[doc] Update information about lost password + recovery key

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vishnukvmd
2024-08-26 21:43:25 +05:30
parent 7485c4a02f
commit fd4026f27a
1 changed files with 9 additions and 5 deletions
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docs/docs/photos/faq/security-and-privacy.md
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@@ -57,11 +57,15 @@ in the unlikely event of a server breach, your data remains protected.
### What happens if I forget my password?
You can reset your password using your recovery key. This key is a randomly
generated string provided to you during account creation. Store it securely, as
it's your lifeline if you forget your password. If you lose both your password
and recovery key, we cannot recover your account or data due to our
zero-knowledge architecture.
You can reset your password using your recovery key that was provided to you
during account creation. Please store this key securely, as it's your lifeline
if you forget your password.
If you lose both your password and recovery key, we cannot recover your account
or data due to our end-to-end encrypted architecture.
If you wish to delete your account in such scenarios, please reach out to
support@ente.io and we will help you out.
### Can I change my password?